When you need a part, two questions come to mind: Is it in stock? and How much does it cost? The answers are important, but with Digitec there's a lot more to buckys and circuit boards than that. Our superior approach to filling parts orders addresses three critical areas:

Quality Control

• We test every part before we ship it, and record the results on a QC form.
• Two sets of eyes look at every part and sign off that it works perfectly: a technician and a QC Engineer.
• Every technician participates in our daily Quality Control meeting to discuss all parts shipped. By sharing obstacles and solutions with each other, and with support personnel, our knowledge pool gets that much deeper. It's why we can say "Expertise always in stock."

Shipping Methods

• We ship parts in custom, electrostatic-proof bags. You'll never find old, wadded-up newspaper or common garbage bags in one of our boxes.
• Image quality proving films and/or documentation ship with every part.
• Special suspension packaging suspends your part in the air space between two layers of highly resilient, low-slip film to ensure it arrives in top condition. No wonder our DOA rate is less than 1%, five times lower than is typical.

Follow-up

• We'll send you a series of emails to confirm your order, let you know when it's been packed, and notify you when it gets shipped. No other mammography service company does this.
• Every Digitec part carries a 90-day warranty, longer than any other company.